Briefing

Trust and procurement

What procurement, security and legal teams usually ask us, answered in one place. If something's missing, ask, and we'll answer in writing.

Independence and conflict-of-interest policy

Advice is only worth something if you know who's paying for it. These rules apply to every engagement.

  • Fees disclosed in writing

    Before you sign with any provider we introduced, we tell you in writing whether and how that provider compensates us.

  • Your price never goes up

    Our referral fee comes from the provider's budget. It is never added to your price.

  • Client-paid on independent work

    On program assurance, sourcing and RFP advisory, and due diligence, you are our only source of payment. We take no fees from any bidder, integrator or provider involved in that decision.

  • Relationships disclosed

    If anyone at NETVarista has a personal, employment or financial relationship with a provider under consideration, we disclose it before the evaluation starts.

  • No exclusivity, no quotas

    We have no exclusive agreements and no sales quotas with any provider.

  • Funding never picks the platform

    We show every option with and without vendor incentives, and the recommendation stands on its own. If a funding program ever pays us, we disclose it like any other fee.

  • Options and criteria in the open

    Where the market allows, we bring at least two options, score them against criteria you approve, and share the scoring with you. For AI use cases, the model itself is published.

AI-assisted, architect-approved

We use AI to do the reading faster. People make every call. These rules apply to every engagement.

  • AI does the first pass

    It reads the documents you share, pulls out terms, dates, counts and amounts, and drafts calculations and findings.

  • An architect approves every finding

    Every finding is checked against its source before it reaches a readout. On client readouts, Lai Long, founder and principal architect, reviews and approves every finding.

  • AI never acts for you

    It doesn’t contact your providers, approve anything or send anything outside the engagement team.

  • Your documents stay in bounds

    No client data in public AI tools. Any AI we use on your engagement runs in an environment you approve, and your documents are never used to train a model.

  • Your choice, at kickoff

    Prefer we didn’t use AI on some documents? Tell us at kickoff. We’ll do that part by hand and agree any change to the timeline first.

See how it fits the Two-Key Method

How we vet providers

Before a provider is recommended for your pursuit, it's checked against the same criteria, and the results are yours to see.

Financial stabilityAble to support you for the length of the contract.
Certifications that matterVendor partner levels, plus ISO 27001 or SOC 2 for managed services.
References in your industryRecent clients with a similar scale and environment.
A named delivery teamThe people who will do the work, not just the sales team.
Security and insuranceA security posture and coverage that match the risk.
Terms that protect youSLA credits, OLAs between providers, and exit and transition help.
Scorecard historyHow they've performed on our day-two scorecards.

How we handle your data

  • A mutual NDA from the first technical conversation.
  • Least access: only the people on your engagement see your data, and only for as long as they need it.
  • Credentials and system details shared only through a secure method you approve, never by email.
  • No client data in public AI tools. Any AI we use on your engagement runs in an environment you approve.
  • Your data returned or deleted at the end of the engagement, confirmed in writing.
  • If an incident affects your data, we notify you promptly and work with your team on the response.

Contracting

We can work under your master services agreement or ours. Every statement of work spells out the scope, the rate, a not-to-exceed amount and acceptance criteria. We complete standard vendor security questionnaires on request.

Procurement documents

Download our capability statement (PDF)

Also available on request for vendor onboarding:

  • W-9
  • Certificate of insurance (professional and cyber liability)
  • Mutual NDA
  • Master services agreement template
  • Completed vendor security questionnaire
Request procurement documents

Accessibility

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Partner programs

NETVarista is a member of the Microsoft AI Cloud Partner Program. Membership gives us access to Microsoft's partner training, tools and resources. It isn't an exclusive agreement, and it doesn't change the independence rules above: if Microsoft or any program ever compensates us on your project, we disclose it in writing before you sign.

Company details

Headquarters
Detroit, Michigan
Founded
2009
Partner programs
Member, Microsoft AI Cloud Partner Program (Microsoft PartnerID available on request)
Procurement contact
[email protected]
Policies
Privacy Policy and Terms of Use

Need something we haven't covered?

Ask in writing and we'll answer in writing. General inquiries: [email protected]

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